Information and Communications Policy

The Ontario College of Pharmacists is committed to making all information available on inclusive, accessible and navigable for people with disabilities. We are committed to treating people with disabilities in a way that maintains their dignity and independence.

With this in mind, OCP is taking steps to ensure that complies with the Web Content Accessibility Guidelines 2.0 (WCAG) established by the World Wide Web Consortium and meets the accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA).

OCP will ensure that:

  • All web content uploaded since January 2014 conforms with WCAG 2.0 Level A
  • All web content will conform with WCAG 2.0 Level AA by January 1, 2021

About Accessibility on this Site

OCP’s website was intentionally designed to be accessible to the widest possible audience. It is compatible with popular screen reading software and was designed for those who may not be able to use a mouse. This website can be navigated using the keyboard on your computer or using other assistive devices. There are various things you can do to change the look of this site to make it easier for you to read and use. You can make the text bigger or smaller and skip directly to the main content on a page.

Accessible formats and communication supports

OCP will provide or arrange for the provision of accessible formats and communication supports for persons with disabilities, upon request. Accessible formats and communication supports shall be provided in a timely manner, taking into account, the person's accessibility needs to determine the suitability of an accessible format or communication support. The public shall be notified about the availability of accessible formats and communication supports.

Accessible formats may include but are not limited to, large print, recorded audio and electronic formats, Braille and other formats used by persons with disabilities.

Making Requests

OCP will respond to individual requests for accessible formats and communication supports regarding any content on Requests for accessible formats can be made by emailing or via our toll-free number 1-800-220-1921. OCP will address requests for accessible formats and communications supports for persons with disabilities in a timely and appropriate manner.